Rooted Banyan

Frequently asked questions
The rate of 50 minute sessions is $175. The rate of 80 minute sessions is $240. There is no additional tax or GST/HST.
 
We accept credit cards (Visa, Mastercard, Amex) and e-transfer. After the completion of session, the credit card on file is charged (or an e-transfer can be sent to our email).
 
Unfortunately, at this time OHIP does not cover psychotherapy. If you have personal or employee insurance, please ensure "Psychotherapy by a Registered Psychotherapist" is specifically stated in your coverage. We recommend to confirm the details, coverage amount, and limits directly with your insurance provider.
 
Yes, we offer a sliding scale rate of $125 for 5 sessions, with our regular rates resuming thereafter. Our sliding scale rates are limited, and we reserve these prices for individuals who are unemployed, financially disadvantaged, or students/adults without insurance. Please contact us directly if you are interested in sliding scale rates.
 
At this time we do not offer direct billing. After payment is completed, an invoice will be sent to your email, which you can submit to your insurance provider for reimbursement (if you are eligible for coverage).
 
We have a 24 hour cancellation policy. You can cancel your sessions on Jane (practice management software) or by contacting us via email 24 hours prior to your session during business hours. The full fee of session will be charged for no-shows- a fee of $50 will be charged for the first late-cancellation (less than 24 hours), and the full fee will be applied for any late cancellations in the future.
 

1. Please ensure the Intake, Consent, and Terms of Services forms are completed and signed prior to your session. They will be sent to you by our Intake Coordinator or Therapist when you book your first session (Initial Assessment). If they are not completed prior to the session, you will be required to complete them during the appointment.

2. The therapist will reivew the Terms of Service, which includes cancellation policy, limitations to confidentiality, record-keeping, and more.

3. Your therapist will spend the majority of the session inquiring about relevant details about your life including your childhood, family members, mental health and medical history, school and work history, relationships, trauma, past and present stressors, and more. It is entirely up to you to determine how much you’d like to share in the first session; if there are things you do not want to discuss, you are more than welcome to say “pass” to ensure that you feel comfortable.

4. Your therapist will inquire about your reasons for attending therapy or your presenting concerns, and your goals for therapy will be discussed. After your first session (Initial Assessment), the following sessions (Treatment Sessions) will be focused on following a treatment plan which will include interventions, tools, psychoeducation, evaluation, and metrics to assess the progress of your goals. Homework and exercises may be recommended by your therapist to help achieve your intended goals.

You can click here (insert here) to book an appointment.

We use the practice software management software, Jane, to manage our clinical services. You will be required to complete a login username and password, to complete the initial intake and consent forms. These same login details can be used to modify, cancel, and schedule any future sessions at your convinience. Alternatively, you can email your therapist to change your appointments during business hours. Please note that we have a 24 hour cancellation policy (see Fees & Policies).
Virtual sessions are hosted on a secure telemedicine platform called Doxy. The details to your virtual appointment will be emailed to you 48 hours before your scheduled session.

Psychotherapy is an evidence-based treatment that’s grounded in theory and skill-based dialogue. It provides a supportive, non-judgmental and safe environment that allows you to talk openly with a mental health professional that’s objective and specially trained to help you with the issues you’re having. During sessions, you and your psychotherapist will work together to identify and change thoughts and behaviours that are preventing you from living your best life. The frequency between sessions will vary, depending on the condition that you’re being treated for, your lifestyle and your therapist’s practice. As conversation is the main part of psychotherapy, you need to be actively involved in the therapy. The trust and relationship between you and your therapist are essential to working together effectively and benefiting from the therapy..

Psychotherapy can benefit anyone who’s struggling with life’s challenges, excessive stress, adjusting to a new life situation or medical condition and/or who has a mental health or behavioural condition. This includes children, adolescents and adults. Psychotherapy sessions can last a few weeks or months for short-term issues or could last for several months or years for more complex situations or chronic conditions. Some (but not the only) signs that you may benefit from talk therapy include:  You feel a negative mood most days.  You have lost interest in things that you once enjoyed.  You feel overwhelmed by life, and it’s impacting your mood and daily functioning.  You feel like you can’t control your emotions.  You have anxious, intrusive or racing thoughts.  You’re eating and/or sleeping habits have changed.  Certain habits are becoming problematic, such as excessive drinking, drug use, gambling or other risky behaviours.  You’ve experienced trauma, such as a car accident, the death of a loved one or physical or sexual assault.  You have persistently low self-esteem and self-confidence.  You’re experiencing persistent issues with relationships, whether it’s with a romantic partner, family member or co-worker.  You’re having a hard time dealing with stress related to work, family or school.  You’ve been withdrawing from social relationships and/or social activities.

We use the practice software management software, Jane, to manage our clinical services. You will be required to complete a login username and password, to complete the initial intake and consent forms. These same login details can be used to modify, cancel, and schedule any future sessions at your convinience. Alternatively, you can email your therapist to change your appointments during business hours. Please note that we have a 24 hour cancellation policy (see Fees & Policies).
Studies have found virtual therapy has the same effectiveness as in-person therapy, with many individuals preferring completing sessions in the the comfort of their own home. For many individuals, virtual therapy is preferred as it is more accessible and convenient than finding time in their busy schedules to commute to an in-person office.
Registered Psychotherapists are licensed mental health professionals governed by a the College of Registered Psychotherapists of Ontario (CRPO). Registered Psychotherapists are required to have specific educational backgrounds and training. Therapists with the "Qualifying" status indicate that the therapist is undergoing clinical supervision by an approved supervisor to become fully licensed for autonomous practice.
Psychiatrists are medical doctors (M.D.), who specialize in mental health, and prescribe medication to manage mental health disorders and illnesses. Psychologists hold degrees (Ph.D. or Psy.D.) in psychology and provide psychological assessment, diagnosis, and treatment. Psychotherapists hold graduate degrees in psychology, and specialize in providing talk therapy to to address emotional and psychological concerns. If you are unsure of what support you need, you can speak to your family physician or book a free consultation.
Studies have revealed that one of the most significant factors in determining success in therapy , is the relationship (or therapeutic alliance) you build with your therapist. This is related to how you feel with your therapist- how much you trust them, your sense of comfortability, your alignment with their approach and perspectives on your concerns. What this means, is that the therapeutic alliance may be more important than the specific model or type of therapy (CBT, ACT, etc) you receive! If you've looked into psychotherapy before, there's a chance you've been overwhelmed with these acronyms. Every psychotherapeutic model has its pros and cons, and it may of interest to you learn more about how these specific therapies frame your mental health concerns and challanges. To learn more about the most popular psychotherapeutic models, please click the links below: Cognitive-Behavioural Therapy (CBT) (https://www.camh.ca/en/health-info/mental-illness-and-addiction-index/cognitive-behavioural-therapy) Internal Family Systems Therapy (https://www.psychologytoday.com/ca/therapy-types/internal-family-systems-therapy) Dialectical- Behavioural Therapy (DBT) (https://www.camh.ca/en/health-info/mental-illness-and-addiction-index/dialectical-behaviour-therapy) Person-Centered Therapy (https://www.psychologytoday.com/ca/therapy-types/person-centered-therapy) Acceptance and Commitment Therapy (https://www.psychologytoday.com/ca/therapy-types/acceptance-and-commitment-therapy)
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